Store Policies

Copyright & Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and 

images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2018, ALL RIGHTS RESERVED. All Graphics not belonging to So & Sew Boutique Inc. have had permission for use granted to this

store, and art will be appropriately linked where possible. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Credit Cards / Payment

We accept the following credit cards: VISA, MasterCard, American Express, and Discover. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon purchase for all items.

We will not accept Offline Payment for items being shipped. If you are picking your item(s) up in store you may choose to pay upon pick up.  At this moment we do not accept Payment through PayPal.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site. 

Multiple Product Orders

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. So & Sew Boutique Inc. reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Out of Stock Products

We will ship your product as it becomes available. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order of back-ordered items at any time prior to production/personalization or shipping.

Personalized Products Policies

PRODUCT DESIGN DETAILS ------ PERSONALIZED PRODUCTS

1. PROVIDING DESIGN DETAILS:

Please use product options when ordering to provide design details. If you have any questions about designing your product, please contact us.

2. DESIGN PROOFS:

As part of our process, you may request a design proof of your order. We make every effort to provide a design proof as quickly as possible, usually within 24-72 hours of your completed purchase. This time may vary depending on the season and how backed up we are. So & Sew Boutique will provide one design proof and two (2) revisions of that proof. Revisions might include font change or color change to a name or other design element. After two (2) revisions, we do require an additional fee of $5 per proof.

We would like for every proof to be approved prior to production. However, if you have not approved your proof or have not responded to any design related questions within seven (7) days of receipt of your proof, the purchased item will be produced with the information provided to us at the time of order and shipped without buyer approval. No refunds will be issued nor will re-productions be done on personalized products.

Once you have approved your design, any design errors are your responsibility. So & Sew Boutique Inc. cannot be held responsible for misspellings, errors in monograms, etc. once proof has been approved.

3. DESIGN COLORS:

The colors of finished products versus the colors seen on your computer screen may vary and are subject to a few variables.

  • Colors displayed by computer screens may look different based on display settings, resolutions, output quality, etc. and can vary from one computer screen to the next. The color that is seen on your computer can vary from the color seen on the computer used by So & Sew Boutique

  •  Interpretation/processing of colors vary from person to person. What is seen as teal by you may not be seen as teal by someone else. If you want to match an item's color or confirm a particular color, please let us know. So & Sew Boutique is happy to use your RGB color code or provide you with the RGB color code we use in the design process.  

  •  Depending on the substrate or the material the product is made of, colors can also vary from what is seen on your computer screen. Materials accept color differently and color variations will occur. Because of this, So & Sew Boutique cannot be held responsible for color variations in the final product. Again, this refers to anticipated color versus the actual color of the finished product. 

Again, if you are trying to match a particular color, please let us know so that we can work with you to create what you are looking for.

4. COMMUNICATION FOR PROOFS:

All communication between So & Sew Boutique and buyers for proofs will be sent via email unless otherwise specified. Please be sure to check spam or junk mail folders.  

Design Catalog Information and Policies

Due to the needs and demands of our customers this site also includes a semi-comprehensive catalog of the designs we have available.  These design are for use on a PHYSICAL PRODUCT ONLY.  They are not for sale in a digital format. 

 

Many of these designs have been paintstakingly created by very talented artists and we attempt to give credit where credit is due. Each design will have a link to the original artist/website if available. Unfortunately as this is a business that was taken over by new owners there are many designs that have unknown origins at this time. If you see a design in this catalog that is yours and has not been credited, contact us with proof and we will be happy to add you as the original source. 

Recently there have been reports on Etsy of graphics being stolen and sold for commercial use. Due to these circumstances, if you are the original artist and can provide proof of this, and you have not given permission for your design to be used this way,  please contact us and we will work with you to resolve the issue. 

 

AGAIN, THESE DESIGNS ARE FOR USE ON PHYSICAL PRODUCTS ONLY. THEY ARE NOT FOR USE AND/OR SALE IN ANY DIGITAL FORMAT. 

Contact Us

So & Sew Boutique Inc.

4426 Arendell St. Unit 7A

Morehead City, NC 28557

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©2018-2019 by So and Sew Boutique Inc.